Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.
Respond instantly to incoming messages, assist sales and manage your customer communication.
Make transactions easier with special features that help you showcase your products and services, set prices and share items with customers in just a few taps
Drive the discovery of your business and encourage engagement with new customers to help grow sales.
WhatsApp Business is a version of WhatsApp specifically designed for businesses. It includes features like business profiles, messaging tools, and analytics to enhance communication with customers.
WhatsApp Business enables direct and personalized communication with customers, fostering engagement and loyalty. It also allows for efficient customer support and the promotion of products or services.
WhatsApp Business offers free basic tools for businesses, but there are additional features and enterprise solutions that may have associated costs. Check the WhatsApp Business pricing for more details.
Yes, you can use WhatsApp Business for promotional messaging. However, it's important to adhere to WhatsApp's policies and regulations to avoid any issues.
You can create a business profile on WhatsApp by downloading the WhatsApp Business app, verifying your business phone number, and filling out your business information in the settings.
Yes, you can use WhatsApp Business API to send automated messages for performance marketing campaigns. This is particularly useful for reaching a larger audience efficiently.
While WhatsApp Business allows businesses to share various types of content, it's essential to respect user privacy and adhere to WhatsApp's policies. Avoid sending spam or irrelevant content.
Yes, WhatsApp Business can be integrated with certain third-party tools and platforms. Explore available integrations to enhance your performance marketing efforts.
WhatsApp Business provides analytics tools that allow you to track the performance of your messages. Monitor metrics such as delivery rates, open rates, and customer responses to assess campaign effectiveness.
WhatsApp Business caters to businesses of all sizes. Small businesses can benefit from its free features, while larger enterprises may explore additional paid solutions for more advanced capabilities.